My order hasn’t arrived ?

Please check you supplied correct address, then track on the DPD app for updates. If there appears to be an issue please email us and we will look into further.

My orders not correct / damaged?

Please email us with quick picture and details within 3 days of receipt and we will look into.

The foils not working?

 All stock is regularly replenished and stored in ambient conditions. If the correct foil for your substrate has been purchased there shouldn’t be any issues.

Please refer to the grade sheet for working temperature and suggested materials. Please check stock hasn’t got a coating. A coated paper for example will need a different foil to an uncoated.